Twitter執行長迪克•科斯托洛（Dick Costolo）正在為自己的平臺長期存在的騷擾和虐待問題承擔個人責任，他告訴員工，他對公司的失敗感到尷尬，並將很快採取更有力的行動來消除惡棍。他說，巨魔的問題正在趕走公司的使用者。”科斯托洛在《邊緣》獲得的一份內部備忘錄中寫道：“我們在處理平臺上的虐待和惡棍方面很差勁，而且我們已經吸了很多年了。”這不是祕密，世界其他地方每天都在談論它。我們失去了一個又一個核心使用者，因為我們沒有解決他們每天面臨的簡單問題。”

“這不是別人的錯，而是我的錯。”

科斯托洛是在回答一個內部論壇關於林迪·韋斯特（lindywest）最近的一篇報道的問題時發表上述評論的，林迪·韋斯特是Twitter上經常受到騷擾的目標。除此之外，韋斯特的折磨者還為她剛剛去世的父親建立了一個推特賬號，併在服務上對她發表了殘酷的評論；韋斯特最近和《衛報》分享了她關於美國生活的故事。在Twitter的論壇上，一名員工詢問是否可以做任何事情：

On Mon, Feb 2, 2015 at 4:37 PM, Adrian Cole wrote:

A must read in its own right about cyberbullying. One section suggestsTwitter can just do more.

"I’m aware that Twitter is well within its rights to let its platform be used as a vehicle for sexist and racist haras**ent. But, as a private company – just like a comedian mulling over a rape joke, or a troll looking for a target for his anger – it could choose not to. As a collective of human beings, it could choose to be better."

對此，Costolo坦率地承認Twitter在採用工具對付巨魔方面的緩慢。

On Mon, Feb 2, 2015 at 8:35 PM, Dick Costolo wrote:

We suck at dealing with abuse and trolls on the platform and we've sucked at it for years. It's no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day.

I'm frankly ashamed of how poorly we've dealt with this issue during my tenure as CEO. It's absurd. There's no excuse for it. I take full resp***ibility for not being more aggressive on this front. It's nobody else's fault but mine, and it's embarrassing.

We're going to start kicking these people off right and left and making sure that when they issue their ridiculous attacks, nobody hears them.

Everybody on the leadership team knows this is vital.

@dickc

科斯托洛後來又發了一條後續訊息，重申他要為推特在解決這個問題上的遲緩負責。

On Tue, Feb 3, 2015 at 12:45 PM, Dick Costolo wrote: Let me be very very clear about my resp***e here. I take PERSONAL resp***ibility for our failure to deal with this as a company. I thought i did that in my note, so let me reiterate what I said, which is that I take personal resp***ibility for this. I specifically said "It's nobody's fault but mine"

We HAVE to be able to tell each other the truth, and the truth that everybody in the world knows is that we have not effectively dealt with this problem even remotely to the degree we should have by now, and that's on me and nobody else. So now we're going to fix it, and I'm going to take full resp***ibility for making sure that the people working night and day on this have the resources they need to address the issue, that there are clear lines of resp***ibility and accountability, and that we don't equivocate in our decisi*** and choices.

Dick

在廣泛的批評聲中，Twitter去年12月釋出了一些工具，以改善其臭名昭著的舉報虐待行為的艱難過程。去年11月，Twitter與一個名為WAM！調查對婦女的騷擾。但皮尤中心（Pew Center）的資料顯示，推特使用者每天仍面臨著身體暴力、***和跟蹤等威脅——所有形式的騷擾都會對網路上的**產生不成比例的影響。

推特使用者每天都面臨死亡威脅

就在上週，女權主義者評論家安妮塔·薩基森（Anita Sarkesian）記錄了她從1月20日到26日在Twitter上受到的騷擾。你必須滾動一段時間，然後才能到達包含性別侮辱、受害者指責、煽動**、性暴力、**和死亡威脅的推特的結尾。薩克辛是遊戲食肉動物的頭號目標，因為她批評了在電子游戲中塑造**的方式，她的帖子顯示，針對她的卑鄙恐嚇活動有增無減。

Gamergate只是騷擾的最新和最響亮的例子。羅賓·威廉姆斯的女兒塞爾達·威廉姆斯去年8月因為她父親**後收到的令人不安的照片和襲擊而離開了服務機構。倡導者們提出了許多解決問題的建議，包括提高對報告的響應能力和更好的阻止工具。

推特第四季度財報電話會議定於明日下午進行。他們將有很多新的計劃要討論，包括他們與谷歌的新合作，這是今天披露的。但考慮到科斯托洛承認，巨魔正在讓推特使用者付出代價，預計他現在也會對自己處理虐待的計劃提出一些問題。

推特拒絕就備忘錄置評。

如果您有關於備忘錄或Twitter即將推出的計劃的更多資訊，請傳送電子郵件[email protected].