据一位对《边缘》杂志发表讲话的公司发言人说，T-Mobile在本周一批被认为“安全”的替代**着火后，暂停了三星Galaxy Note 7的销售。它还将给予任何客户谁归还他们的Note7一个25美元的信用卡在他们的账单上。它使T-Mobile成为美国第二大运营商，仅次于AT&amp；T、 停止销售产品。T-Mobile也发表声明，针对这一情况：

While Samsung investigates multiple reports of issues, T-Mobile is suspending all sales of the new Note7 and exchanges for replacement Note7 devices.

Customers can still bring their recalled Note7 or the new replacement Note7, along with accessories they purchased from T-Mobile, to a T-Mobile store for a full refund and choose from any device in T-Mobile’s inventory. We’ll waive any restocking charges, and customers who purchased during pre-order can keep the free Netflix subscription and Gear Fit or SD card they received.

Customers should visit a T-Mobile retail store to begin the return process. For additional questi***, customers can call our customer care line at 1-844-275-9309.

Again, we encourage customers to stop using and power down their recalled devices and return them to T-Mobile.

To help offset any additional costs our customers may have incurred throughout this process, anyone who returns their recalled Note7 will automatically receive a one-time $25 credit on their T-Mobile bill within two bill cycles

三星表示，它正“努力”与有关部门一起调查火灾，目前仅在美国就有至少5起火灾。澳大利亚最大的航空公司泄露的一份备忘录显示，该公司已经完全停止了Note7的发货。

我们已经联系三星征求意见。

如果你拥有三星Galaxy Note 7，你应该立即停止使用它，并退回退款-所有主要的美国运营商将更换**，无论购买日期。我们不知道为什么三星没有对这些替代设备的进展更加坦诚，但这其实并不重要。在我们得到更多信息之前，最简单的解释就是最好的解释：三星Galaxy Note 7是一款根本存在缺陷的产品，应该毫不拖延地撤出市场。