持续改进计划也称为持续质量改进计划或CIP,是旨在审查特定情况并确定增强或改进所有相关因素的策略的计划。作为持续指导过程的一部分,企业有时会使用此类计划为其员工制定持续教育和交叉培训计划。该方法还可用于审查工作场所的程序,并找到提高总体效率和产量的方法。
CIP或持续改进过程可用于评估几乎任何业务环境中的政策和程序。这样做的目的是使已经很好的东西变得更好,从而使公司总体受益。例如,一家公司可能会仔细研究一个生产过程,并确定通过将一个步骤重新组织为两个步骤,并在生产线中增加另一个人,每小时生产的单位数量可能会显著增加。
当持续改进计划以员工为重点时,其目标通常是提供持续培训机会,不仅帮助员工履行当前职责,而且为他们在公司结构中的晋升做好准备。根据员工个人的背景和能力,经理和其他人将使用各种手段进一步发展各种技能,为员工认为有能力管理的任务提供培训,并在整个过程中指导员工。随着时间的推移,员工的绩效水平将重新评估,并根据可用的其他数据完善改进计划。
还可以设计一个持续改进计划,为多名员工提供持续的机会。通常,该计划将包括资源规划、团队领导、业务管理等领域的持续指导,以及对公司持续运营非常重要的其他培训。虽然大多数计划不仅包括对员工进度的定期审查,还包括对计划本身的结构和设计的定期审查,但没有一套模型用于设计持续改进计划。
雇主直接受益于某种持续改进计划的实施。认为公司愿意为其投入时间和其他资源的员工通常会对公司持更积极的看法。这通常转化为当前职位的更高生产率。与此同时,持续改进计划为企业提供了一批高素质的员工,他们可以在职位空缺时从内部晋升,而不是从外部招聘。在许多情况下,这种从内部提升的能力使员工能够在几乎不需要时间就可以适应新形势的情况下接管新的职责。
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