Desire高清用户最近过得很热。不把**更新到最新的操作系统是一回事，但让用户接受“他们愿意，他们不愿意”的说法则是另一回事。现在，HTC已经发布了一份声明，告诉客户它对自己的失误“真的很抱歉”。在同一份声明中，它还解释了为什么它不能更新超过android2.3姜饼版的desirehd。显然，问题主要在于HTC如何划分**的内部存储空间，但该公司还引用了其他“技术限制”，这些限制“对用户体验产生了负面影响”。

"We've heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned - and the larger size of Android 4.0 - it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also c***idered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitati*** which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry."